Spending too much time managing bill payment for HNWI/UHNWI clients?

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Managing the bill payments for high net- and ultra-high net-worth individuals (HNWI/UHNWI) clients is a time-consuming and often frustrating task. Tracking down potential discrepancies, monitoring fraudulent transactions, working with vendors, and doing regular reconciliations are critical to maintain your client’s trust but take valuable time away from more strategic functions.

By working with a partner who specializes in bill payment for HNWI/UHNWI clients, you can spend less time in the accounting weeds and more time on high-value services. Plumb personal bill payment services handle the details of monthly personal bills and expenses.

Unique Client Requirements

As a trusted advisor to a special class of clients, you can’t risk working with inexperienced partners. At Plumb, we are laser focused on helping financial professionals like you serve HNWI/UHNWI and family offices. We have a proven track record of delivering bill payment, accounting, and financial reporting services to the clients you serve.

Proven HNWI/UHNWI Client Bill Pay Processes

Because bill payment services are one of the most time-consuming accounting tasks for HNWI/UHNWI clients, it makes good sense to consider outsourcing. A turnkey bill pay service should be designed to manage all the details of your client’s accounting, payment, and vendor management. At Plumb, accounts are closely monitored to identify any discrepancies or questionable transactions. Cash flow reporting, expense tracking, and bill payment are handled reliably and securely. Approving bills, viewing bill payment status, and communicating with the Plumb team takes full advantage of modern technology.

State-of-the-Art Technology Supports Better Reporting

To maintain the levels of service your clients expect, bill payment needs to be managed by experts in both the Family Office space and the best-performing software for this niche audience. Plumb utilizes Sage Intacct  which can provide you with clear, detailed information that allows you to answer questions instantly. The automated processes of Sage Intacct simplify multi-entity consolidations, streamline bill payment, and provide timely reporting—all while reducing manual processes that take time away from higher-level services

Practices & Processes to Ensure Data Security

Security must always be top-of-mind for any service you provide to clients. Plumb’s bank-level security practices include real-time, 24/7 network monitoring and detection from in-house IT professionals. In addition to good data security practices, bill payment services should also have tight process controls in place.

Segregation of duties in bookkeeping and financial management provide an added level of security protection for your clients. Sage Intacct’s bill payment platform has checks and balances built in through automated processes. Plumb’s bill payment services include multiple sets of examinations to prevent fraud and ensure accuracy.

Learn more about the tools you can leverage to manage HNWI/UHNWI clients

To help you focus on the most important aspects of working with your clients, including bill pay, please check out the ebook 6 Essential Tools to Help You Manage HNWI/UHNWI Clients: Your Guide to Ensure Financial Clarity and Data Security.

When you entrust the accounting, reporting, and data security details to true experts, you can focus on deeper, personalized, and even more strategic service delivery to your HNWI/UHNWI clients.

Plumb Bill Pay & Family Office Accounting is a high-touch technology family office accounting and bill pay service provider dedicated to serving the needs of ultra-high and high-net-worth clients. Plumb ensures that your client’s bills are paid on time and works in partnership with you to deliver the highest quality data and financial reporting.

Let’s talk about how we can help you build stronger relationships with your clients.

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How to Prepare a Net Worth Statement and Track Your Wealth

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Track your Wealth with a Personal Net Worth Statement

Many of our clients turn to Plumb Bill Pay because they have a complicated financial life and need help preparing their net worth statement. By having a clear picture of their wealth, including assets and liabilities, they can make better decisions with their investments and long-term financial goals.

What is a Net Worth Statement?

Net Worth = Assets – Liabilities

Let’s start with the basics.  A net worth statement is a personal balance sheet.  It lists your assets and liabilities.  Assets are items listed that have cash value (or can be converted to cash).  These assets typically include any money that is in your bank account, retirement account, investment accounts, and major items such as real estate or automobiles and other valuable property.  Liabilities are the debts or expenses that you owe. These include: bills, loans, mortgages, etc.

Need help with bill pay? Top 5 signs that you should hire a personal bill payer

How to Prepare a Net Worth Statement

There is technology available to help you track your net worth, or you can start with a simple spreadsheet.  For people who have a high net worth, it is beneficial for them to use a professional accounting firm to help them track their income and expenses.  To calculate your net worth, you subtract your liabilities from your assets.

Need help with your personal accounting to better track your wealth?

With great wealth comes great responsibility. There is complexity that comes with wealth, including high volumes of bills and income and expenses to track. Setting up a net worth statement or bill pay schedule with the appropriate checks and balances is not an easy task.

At Plumb, we offer personal CFO and bill pay services to ensure that our client’s finances are efficiently tracked and bills are paid, so they can focus their time on enjoying life and have financial peace of mind.

Article: A Corporate Approach to High-Net-Worth Individuals 

Back-Office Accounting Services for High-Net-Worth include:

For more information on Plumb Family Office Accounting – or to receive a quote for bill pay and reporting services:



Why Use a Personal Bill Pay Service Firm?

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As a personal bill pay service firm, Plumb offers bill pay services that cater towards individuals and families who are dealing with complicated finances.  You may want to enlist the help of a personal bill pay service firm if you feel overwhelmed with the amount of bills and mail you receive each month and find it too time consuming to get your personal finances organized.

Our personal bill pay service is not an online bill pay software, rather it is a team of accounting experts who have experience dealing with high-net-worth clients and their specific bill pay needs.  At Plumb, we provide high-touch services while also utilizing the latest bill pay software and technology to manage monthly expenses and produce cash flow reports.

Top 5 Reasons to Use a Personal Bill Pay Service Firm:

  1. Have your expenses tracked and bills paid on time so you can focus on your family and enjoy your wealth.
  2. Receive comprehensive cash flow reports, allowing you and your personal financial team to make better decisions about your wealth.
  3. Deliver accurate tax documents to your CPA by having organized recordkeeping throughout the year and electronically filing invoices.
  4. Pay household staff, prepare 1099s & 1096s, and streamline vendor management to centralize all household expenses.
  5. We monitor credit card and wire transactions for discrepancies, tracked and reconciled for accuracy, to give you peace of mind.

Who Uses a Personal Bill Pay Service Firm?

Plumb was established over 20 years ago to provide outsourced accounting services to entrepreneurs, their companies, foundations and personal family bookkeeping and bill pay needs. The typical client who requests personal bill pay service from Plumb has multiple properties, household staff, numerous bank, credit card and investment accounts to manage and track. Therefore, they want to reduce the overwhelm of paying multiple bills, reconciling accounts and staying on top of due dates.

Streamline your financial life. Learn how Plumb’s bill pay experts work with HNW families.

Top Signs That You Should Hire a Personal Bill Payer

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A personal bill payer can help manage your complex financial affairs

Could your family benefit from a personal bill payer? At Plumb Family Office Accounting, we are a reliable firm with a team of accounting and personal bill payment experts who understand the needs of the high-net-worth.

If much of your free time is spent paying bills, tracking income and expenses, or worrying about deadlines and paperwork, you should consider hiring a personal bill payer.  Once you accumulate wealth, you should have the freedom to enjoy it and feel secure knowing you have a financial plan in place for your future.

Not all Personal Bill Payer Experts are the Same.

What makes Plumb Family Office Accounting different?

We work with over 150 HNW families across the globe and also support family offices to provide high-touch bill payment services.  As an outsourced solution, bill pay by Plumb is a customizable, high-touch and reliable service for those who are looking to offload the payment of their expenses and vendor management. Our team of bill pay experts work through a segregation of duties with multiple levels of review and bank security access and account protection.  Click here to see our 7-phase bill pay cycle >> 

Snapshot of a Typical Client:

Not all clients are alike, but the one thing they all have in common is: personal financial complexity.  They own multiple homes, have household employees on their staff, and have investment accounts, entities, trusts and even personal foundations.  Most importantly, they are paying up to 100 bills per month and using a few different credit cards and bank accounts to manage their spending.  Here is a look at an average client of Plumb Family Office Accounting who is using bill pay services.

Here are 5 averages of a typical Plumb bill pay client:

  1. Bills Paid Per Month – 50-100
  2. Wires Capital Calls Per Month – 10-20
  3. Credit Card Transactions – 250-500
  4. Monthly Reconciliations – 2-5 Credit Cards | 2-3 Bank Accounts
  5. Average Numbers Per Family – 3-5 Entities | 3-5 Homes | 2-3 Household Employees

Can you relate to this type of personal financial life? Many of our clients are busy professionals, people who like to travel, or retired and do not want the burden of tracking income, expenses and paying bills.

We make it easy to put together a pricing proposal for our bill pay services.  We setup a fixed fee price, based on the number of transactions required and cash flow reporting.  Please fill out this questionnaire or contact Plumb at Sales@thinkPlumb.com for more information.



Know Your Net Worth: Personal Bookkeeping & Bill Paying Services

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Personal bookkeeping & bill paying services help keep your financial life on track.

Do you know your net worth?

It is a simple math equation. Your net worth equals your assets minus your liabilities.

For those with a complex financial life, it can be a challenge to determine this calculation. You must first assign values to all your assets, including investments, brokerage accounts, personal property such as real estate, vehicles, jewelry, etc.  You also need to accurately track your expenses and debt, including loans, bills, taxes due, etc.

When someone’s wealth accumulates to a certain level, many individuals and families turn to a personal bookkeeping service or setup a single family office to help with the day-to-day financial tasks of tracking income/expenses, paying bills and creating consolidated financial reports.

How Can a Personal Bookkeeping Service Help?

Here at Plumb Family CFO, we understand the unique needs of the high-net-worth.  We have been helping affluent families, busy entrepreneurs and retired couples navigate their personal finances by providing a high-level bookkeeping service that is trusted and dependable.

We become your back-office accounting team. Our accounting experts have both corporate and personal bookkeeping backgrounds and deliver white-glove customer service.  By outsourcing bookkeeping to Plumb Family CFO, you will receive a team of accountants to provide services including:

  • Monthly consolidated financial statements to determine your net worth
  • Cash flow reports to track your income and expenses
  • Budget analysis to create a personal budget based on spending habits and long-term goals
  • Bank & credit card reconciliations
  • Entity bookkeeping for sole proprietorships, partnerships or corporations if necessary
  • Payroll administration for your household employees
  • Trust and foundation accounting
  • Bill payment services, including wire transfers, vendor management and capital calls

The setup process is unique for each family.  Personal bookkeeping services are customizable and pricing is based on a monthly fixed-fee basis.  The back-office accounting means that we can work virtually for the majority of the bookkeeping transactions, but also have meetings in person or on the phone to review financial statements and goals.

At Plumb Family CFO, we believe that by knowing your net-worth you can take true control of your wealth. 

What are the benefits of hiring a personal bookkeeper?

  • Reduce your stress and anxiety from managing multiple bills and due dates
  • Get a clear picture of your net-worth to make better decisions regarding your wealth
  • Gain access to a view of your monthly expenses, due dates and income from all your entities, etc
  • Have more time to focus on your family, your business and free time
  • Add the missing piece to your team of trusted advisors 

Want to learn more?  Please contact us for a no-obligation phone call to learn more about our process, pricing and personal bookkeeping services offered.

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