Plumb Bill Pay is proud to be featured in the Family Wealth Report Awards 2026 Acclaim publication — a showcase built around the ideas, execution, and thinking behind this year’s winners.
The feature follows Plumb Bill Pay’s win in the Bill Pay category at the Thirteenth Annual Family Wealth Report Awards, held at the Mandarin Oriental in New York.
View the Acclaim here: FWR Acclaim Publication 2026
The Future of Bill Pay: Clarity, Control, and the Power of Doing it Right
For the feature, EVP Anneke Stender sat down with Family Wealth Report to talk about what actually drives innovation at Plumb, how the team thinks about client service, and what this recognition means going forward.
Financial lives don’t get simpler as they grow — they get more layered. More entities. More moving pieces. More people who need the same numbers to mean the same thing.
Bill pay sits right in the middle of that complexity. Done well, it’s not paperwork — it’s the thing that lets a family, and the advisor sitting across from them, trust what they’re looking at.
Building What Clients Actually Ask For
Much of the conversation centers on the Plumb Bill Pay App — and more specifically, on how closely its development tracks real client and advisor input rather than a roadmap built in a vacuum.
Recent additions reflect that same instinct:
- Automated balance adjustments to a client’s chart of accounts
- Expanded reporting built with advisor visibility in mind
- Continuous refinements shaped directly by client and advisor feedback
None of it is innovation for its own sake. Each piece exists because someone asked for it — or needed it before they knew to ask.
Consistency Over a Victory Lap
What comes through most in the interview isn’t a sense of arrival — it’s a reminder that bill pay has always been a real pain point for high-net-worth families, and solving it well takes sustained attention, not a single fix.
That mindset shapes how the team approaches service day to day: staying close enough to the problem to catch it early, rather than reacting after the fact.
Looking Ahead
The fundamentals haven’t changed — accuracy, transparency, and control remain the foundation everything else at Plumb is built on.
Being featured in Family Wealth Report’s Acclaim publication is a meaningful nod to that work, and to the trust our clients and advisor partners place in the team behind it.
About Plumb Bill Pay
Plumb Bill Pay provides secure, high-touch bill payment and family office accounting services for high-net-worth and ultra-high-net-worth families and their advisors. Through a combination of technology and dedicated service, Plumb delivers the operational infrastructure needed to support complex financial lives with accuracy, transparency, and control.
To explore how our services support families and advisors with clarity and control, contact us here or visit us at PlumbBillPay.com.