Plumb Bill Pay’s EVP Wins Family Wealth Report Award for Leadership in High-Net-Worth Bill Pay Services

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We are honored to share that Anneke Stender, our Executive Vice President and the driving force behind Plumb Bill Pay, has been named Leading Individual (Service Product Provider) at the Twelfth Annual Family Wealth Report Awards 2025.

As EVP of Plumb Bill Pay—a leading provider of secure, high-touch bill payment services for family offices and ultra-high-net-worth clients—Anneke Stender has spent over two decades delivering strategic solutions in the financial services industry. Her leadership blends deep industry expertise with a clear vision for innovation, guiding the continuous evolution of our offerings to meet the growing complexity of client needs. With a strong focus on both technology and service, Anneke continues to set the standard for excellence in the high-net-worth space. As a result, Plumb Bill Pay remains at the forefront of innovation—without ever losing sight of the human touch that defines the client experience.

Anneke’s recognition is not just a reflection of her personal achievements—it’s a testament to the vision, stewardship, and product leadership she brings to our firm, ensuring that our technology, service model, and client experience continue to evolve alongside the complexities of wealth management.

View the full press release here: Plumb Bill Pay Winners Press Release- FWR 2025

High-Net-Worth Bill Pay Innovation: Where Technology Meets Stewardship

At Plumb Bill Pay, innovation is more than technology—it’s about adapting to the evolving needs of wealthy families, while preserving the personalized service they expect. Under Anneke’s leadership, our approach blends purpose-built technology with a stewardship mindset, ensuring every client experience is seamless, secure, and deeply personal.

Our Plumb Bill Pay App reflects this philosophy. More than a payment tool, it’s a gateway to financial clarity and control:

  • Clear Financial Oversight – Intuitive dashboards that deliver a complete financial picture, tracking payments, approvals, and priorities for real-time financial oversight for UHNW families.

  • Effortless Approvals – One-click approvals, auto-approval limits, and streamlined workflows for efficiency and peace of mind.

  • Proactive Cash Flow Forecasting – Six-month forward-looking projections to support smarter planning and decision-making.

  • Streamlined Tax Preparation – Organize and compile tax documents for a smooth, efficient handoff to CPAs.

  • Security & Accessibility – SOC 2 certified bill pay platform with bank-level security for anywhere, anytime access, ensuring confidence and flexibility.

At Plumb Bill Pay, our strength lies in the seamless pairing of innovation with stewardship. Moreover, every feature is supported by an expert team ensuring accuracy, discretion, and a white-glove client experience.

What Sets Us Apart?

At Plumb Bill Pay, we don’t just process payments—we protect, simplify, and elevate the financial lives of our clients. Our model is grounded in stewardship, precision, and innovation:

  • Decades of Trusted Expertise – Led by Anneke Stender, who has spent over 20 years shaping solutions for HNW and UHNW families, family offices, and their advisors.

  • Stewardship-First Service Model – Our dedicated team acts as an extension of your family office, ensuring accuracy, discretion, and personal attention in every transaction.

  • Purpose-Built Bill Pay App for HNW & UHNW Clients – Designed specifically for the complexities of wealth management, our proprietary Plumb Bill Pay App delivers simplicity and powerful oversight tools.

  • Security Without Compromise – SOC 2 certified, bank-level security protocols, and meticulous controls protect sensitive data and workflows.

Plumb Bill Pay delivers premium outsourced bill pay and family office accounting services for family offices, ultra-high- and high-net-worth individuals, and their advisors—backed by cutting-edge fintech and white-glove service.

At every touchpoint, we combine technology with the personal service, accountability, and adaptability that discerning clients expect in today’s dynamic financial world.

Looking Ahead

As Anneke continues to guide our vision, she remains focused on ensuring that Plumb Bill Pay evolves alongside the changing needs of our clients—enhancing our tools, deepening our service model, and driving innovation without ever losing the human connection that has defined our approach for almost 30 years.

Finally, we’re grateful to the Family Wealth Report Awards for this recognition and to our clients and partners who trust us as stewards of their financial lives.

Discover how Plumb Bill Pay supports high-net-worth families and family offices with secure, seamless bill payment solutions. Contact us today to schedule a consultation and click here to learn more about our bill pay services for ultra-high- and high-net-worth individuals and family offices. 

Plumb Bill Pay’s Anneke Stender receives Leading Individual award for service excellence.

Anneke Stender, EVP of Plumb Bill Pay, awarded Leading Individual for Service Excellence at Family Wealth Report Awards 2025.Family Wealth Report Awards 2025 event honoring leaders in wealth management services.

Top 5 Questions Our Clients Ask About Outsourced Bill Payment

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Outsourced bill payment services are increasingly favored among ultra-high-net-worth individuals (UHNWIs), high-net-worth individuals (HNWIs), and family offices. These services not only streamline financial management but also enhance cash flow management and reduce administrative burdens. Here are the top five frequently asked questions we receive from clients interested in our services:

  1. What security and fraud prevention measures do you have in place?

Security is a top priority for us at Plumb. We leverage advanced security protocols, including encryption, firewalls, data backup, and fraud detection mechanisms. Through our proprietary Plumb Bill Pay App, we conduct vendor verification through OFAC checking, new vendor warnings, and email whitelisting. Our commitment to safeguarding your financial information is further reinforced by bank-level security, multi-factor authentication, and stringent internal controls, all designed to prevent unauthorized transactions.

  1. What services do you offer?

Our offerings include bill payment and record keeping, cash flow reporting, expense tracking, vendor management, and financial reporting. Using our secure personal bill pay services, including our proprietary Plumb Bill Pay App, your bills are monitored for discrepancies, tracked closely and reconciled accurately. We have award-winning expertise – and an app that provides comprehensive personal bill pay services.

  1. What does the Plumb Bill Pay App do and is it secure?

Our proprietary platform, the Plumb Bill Pay App, is designed for affluent clients to streamline bill approvals, provide real-time financial insights, and ensure secure access anytime, anywhere. The app is continuously being enhanced and now guides new clients through the onboarding process as well. Additionally, the app seamlessly integrates with QuickBooks Online software to process payments and employs bank-level security to ensure secure transactions.

  1. How do you ensure accuracy and timely payments?

At Plumb, we utilize automated payment scheduling and multi-level approval workflows to ensure precision. We conduct multiple levels of approvals prior to a bill being paid, guaranteeing complete accuracy. Our Commitments tracker within our app includes built-in reminders for upcoming payments and proactive monitoring to prevent late payments and errors. Additionally, all of our bill entry forms feature built-in error detection and validation to ensure accuracy from the very start. You can trust Plumb to handle your financial transactions with the highest level of care and reliability.

  1. What level of customization and reporting do you provide?

Customized reporting is available in addition to our slate of popular weekly and monthly reports.  We offer tailored approval workflows, spending limits, and role-based permissions. Additionally, our robust reporting capabilities include real-time financial insights, categorized expense tracking, and integration with accounting or financial management platforms. We provide the level of visibility and control you require.

Outsourced bill payment services provide significant benefits for UHNWIs, HNWIs, and family offices. By choosing Plumb, you can be confident that your financial transactions are handled with the highest level of security, accuracy, and customization. Our tailored solutions ensure your unique financial needs are met with precision, giving you peace of mind and more time to focus on what truly matters. Let us help you streamline your financial management and experience the convenience and reliability of Plumb’s expert services.

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